Customer Service

Buy your morning coffee with your mobile in Fargo

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February 7, 2011
Buy your morning coffee with your mobile in Fargo

If your morning routine includes a pit-stop at Starbucks, you no longer need to carry cash or credit to get that cup of joe. With locations at 2511 Kristen Lane, near 32nd Ave South and 4900 and 3402 13th Avenue South in Fargo, a Starbucks is never far away. The coffee giant last month...
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Fargo Allcare Dental customers seek reimbursement

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January 7, 2011
Fargo Allcare Dental customers seek reimbursement

Customer service shouldn’t be so difficult to achieve. It’s inherent to a company’s success. Fargo residents and business owners were surprised by the sudden closing of a retail dental office in the area – and now the focus is on seeking reimbursement for those who paid in advance. Customers of New York-based Allcare Dental...
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Fargo-based business buys Lodi Nut Company, recognizes heritage

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November 30, 2010
Fargo-based business buys Lodi Nut Company, recognizes heritage

Specialty Commodities Inc. in Fargo announced plans to purchase a longstanding family-run business – the Lodi Nut Company in California. The plans won’t include a shutdown of the plant, which employees 75 people. And the North Dakota business has noted its investment in the company’s future. A story initially ran in the Lodi News-Sentinel:...
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What you can learn from Zappos’ customer service

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November 29, 2010
What you can learn from Zappos’ customer service

It’s no secret that Zappos.com has stellar customer service. They’ve been written about in countless publications by many different folks. Their CEO, Tony Hsieh, answers tweets from customers and fans. Heck, even their tagline is “Powered by Service.” The other day, I got to experience the company’s customer service second-hand, and it serves as...
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New Fargo business promises you can Spray Your Fat Away

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October 27, 2010
New Fargo business promises you can Spray Your Fat Away

Weight loss is big business and when it comes to dropping a few pounds, we’re all looking for a quick fix. Owner Steve Fitch has opened a new business in Fargo that claims to help customers achieve the weight loss they desire, with a simple spray. Spray Your Fat Away is located at 1638...
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Team Member Engagement