We are undergoing enormous change in organizations across the country. Here in North Dakota, the falling price of gas and the health economic outlook give us an edge as we grow our part of the country’s move to success. Lower fuel costs mean momentum and a renewed interest in hiring and that is a...
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A friend of Dale Carnegie of North Dakota recently got a surprise e-mail in her inbox. It was from one of the global vice presidents of her medical research company. She had recently created a spreadsheet to help her team with data clarity. She had done this on her own and it was very...
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The difference between decision-making and problem solving can be confusing. Let’s look at an example. The year was 1985. Coca-Cola was having market share problems. In April of that year, it had replaced the original formula Coke with a much sweeter version. We now know of course that the decision to change the formula...
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Strong emotions are both a cause and result of conflict. People in conflict have a variety of strong and often negative emotions. These emotions often conceal the issue in dispute. However, the emotions are real, and must be addressed for the conflict to be resolved comfortably for everyone involved. Maintaining emotional control when we...
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No one likes having a spotlight shone on their mistakes. But there are ways to call attention to people’s mistakes indirectly, without causing them any embarrassment. In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” Dale Carnegie tells the story of Lyman Abbott, who was invited to speak in...
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Assembling teams in the workplace is a great way to make strides toward accomplishing a task. But teamwork can be as detrimental as it can be powerful if the team comes apart at the seams and everybody begins working on their own agendas. Here are 10 tips from your friends at Dale Carnegie Training...
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Perhaps the most important thing you do in business is to solve problems and make decisions, both by yourself and with other people. Consequently, your ability to communicate is the most important skill you can develop to get on to the fast track in your career. Here are some tips to think about for...
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Dale Carnegie knew that there is only one way to get anybody to do anything, and that is by making the other person want to do it. Of course, you can make someone want to give you his watch by sticking a gun in his ribs, or make employees give you cooperation—at least until...
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The world has become an increasingly social networked place where everyone from ordinary citizens and start up’s to internationally known leaders and celebrities are “tweeting” their latest updates. We’re talking about Twitter, the wildly popular social media powerhouse that just celebrated its 5th birthday. As of this article, Twitter boasts over 200 million members,...
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All of a sudden it happens. You flip the TV or radio on over this past weekend and it is Christmas once again! Although the holiday tunes on your favorite station are refreshingly nostalgic, you come to a sudden realization, what do you get the people who work for you this season? Time is...
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Coach Carolyn Happiness and success are up to you.