One of Dale Carnegie’s principles states that we need to “remember that a person’s name is to that person the sweetest and most important sound in any language.” A person’s birth name is something they may attribute as the key to their life, personality, to who they are entirely. Hearing one’s own name instantly...
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Being a successful manager of employees is a lot like successfully managing your life—it all comes down to respect and common sense. Just like in life, if you treat people fairly in the workplace, they will respond in kind. Here are some tips from Dale Carnegie Training that will help you develop your style...
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One of the core Dale Carnegie values is training managers to get the best out of their teams. Companies lose $350 billion a year because of employee disengagement. Your company doesn’t have to be one of them. Disengaged employees and a high turnover rate impact your business’ productivity, level of innovation, and ultimately the bottom...
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Having to evaluate a poor performing employee is something few managers look forward to. Often times it can also be awkward or uncomfortable. Just because the employee is not meeting expectations does not necessarily mean they are a bad person or management dislikes them. One of three things will happen after evaluating an under...
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When running a team it is very important for you to institute techniques that will allow you to maximize as well as optimize productivity. In order to reach this level of productivity you need to find ways to motivate your employees and keep their moral up. The good thing is that ideas to motivate...
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An article I was reading recently about employee engagement got me thinking about a former working environment in which leadership (or lack thereof) contributed to a rather hostile working environment. I never truly realized how important strong leadership is and how a lack of support and care for employees’ engagement can cause a situation...
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Having confidence in yourself at work goes beyond making the occasional presentation, although it’s important then, of course. You also need confidence that you can do the job you’ve been hired, and probably paid a lot of money to learn, how to do. Too often we don’t have confidence in ourselves, that we can...
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Have you ever encountered an issue at work that was brought on by a difference in generations? It’s not surprising that this happens — based on when we are born, we have different opinions, different experiences and different perceptions. We can learn how to overcome these differences, however. The Chamber (Fargo, Moorhead, West Fargo)...
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It’s no secret that a Dale Carnegie class is a huge investment in your future. Are you ready for the time commitment? You’ll never know till you try it, but what if you could try it for free? Now, you can. Dale Carnegie Training of North Dakota is offering free workshops of its Employee...
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My first “real” job included me climbing under a stopped train, down a highway embankment, and out onto some ice, just to name a few situations. Believe it or not, I wasn’t working an outdoor job — just as a newspaper reporter. And I had to be where the news was breaking, whether it...
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Coach Carolyn Happiness and success are up to you.
