Is There a Problem with Decision-Making or is Your Decision-Making the Problem?

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February 1, 2012
Is There a Problem with Decision-Making or is Your Decision-Making the Problem?

The difference between decision-making and problem solving can be confusing. Let’s look at an example. The year was 1985. Coca-Cola was having market share problems. In April of that year, it had replaced the original formula Coke with a much sweeter version. We now know of course that the decision to change the formula...
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Ways to Effectively Deal with Team Conflict

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January 30, 2012
Ways to Effectively Deal with Team Conflict

Strong emotions are both a cause and result of conflict. People in conflict have a variety of strong and often negative emotions. These emotions often conceal the issue in dispute. However, the emotions are real, and must be addressed for the conflict to be resolved comfortably for everyone involved. Maintaining emotional control when we...
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Enthusiasm: The Little Known Secret of Success

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January 25, 2012
Enthusiasm: The Little Known Secret of Success

Of all the attitudes and approaches to life, Dale Carnegie identified enthusiasm as The Little Known Secret of Success.  Enthusiasm is the very essence of an intentional life.  As we gain a better understanding of the role enthusiasm plays in our success, we can make commitments to utilize the power of enthusiasm.  Charles Schwab...
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Call Attention to People’s Mistakes Indirectly

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January 25, 2012

No one likes having a spotlight shone on their mistakes. But there are ways to call attention to people’s...
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Success Tips: Learn to Say Thanks After a Meeting

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January 24, 2012

Ever have a meeting with a prospective client or an important colleague and then wonder when and how you...
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Dale Carnegie Trainers, Tonya Stende and Tamara Anderson interviewed for Local News Website

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January 18, 2012

Local news website, inforum.com interviewed Dale Carnegie of North Dakota’s Tonya Stende and Tamara Anderson for their story, Carnegie...
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Five Ways to Effectively Manage Your Time

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January 17, 2012

Most people are aware of the benefits of good time management—things like the fact that it can be the...
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Team Member Engagement