A friend of Dale Carnegie of North Dakota recently got a surprise e-mail in her inbox. It was from one of the global vice presidents of her medical research company. She had recently created a spreadsheet to help her team with data clarity. She had done this on her own and it was very...
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There have been numerous articles written about the Carnegie Collection and these seven books (including the new How to Win Friends and Influence People in the Digital Age) have set the standard for how to improve Leadership here in North Dakota and around the globe. With two more books by Dale Carnegie Training and three...
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In his book, “How to Develop Self-Confidence & Influence People by Public Speaking,” Dale Carnegie tells the following story about Thomas Edison and the powers of observation: Thomas Edison found that twenty-seven of his assistants had used, every day for six months, a certain path which led from his lamp factory to the main...
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The difference between decision-making and problem solving can be confusing. Let’s look at an example. The year was 1985. Coca-Cola was having market share problems. In April of that year, it had replaced the original formula Coke with a much sweeter version. We now know of course that the decision to change the formula...
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Strong emotions are both a cause and result of conflict. People in conflict have a variety of strong and often negative emotions. These emotions often conceal the issue in dispute. However, the emotions are real, and must be addressed for the conflict to be resolved comfortably for everyone involved. Maintaining emotional control when we...
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No one likes having a spotlight shone on their mistakes. But there are ways to call attention to people’s mistakes indirectly, without causing them any embarrassment. In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” Dale Carnegie tells the story of Lyman Abbott, who was invited to speak in...
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As salespeople, we sometimes get our priorities out of order and out of sync at the same time. It is just like eating pumpkin pie and ice cream for breakfast and it is three o’clock in the afternoon. It does not seem right and it does not make sense. As we sell our product...
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When you run out of time and the consequences for non-completion of a key task or project can be really serious, you always seem to find the time to get it done, often at the very last minute. You start early, you stay late and you drive yourself to complete the job rather than...
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Dale Carnegie said that when Theodore Roosevelt was in the White House, he confessed that if he could be right seventy-five percent of the time, he would reach the highest measure of his expectation. And if that was the highest rating that one of the most distinguished men of the twentieth century could hope...
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Perhaps the most important thing you do in business is to solve problems and make decisions, both by yourself and with other people. Consequently, your ability to communicate is the most important skill you can develop to get on to the fast track in your career. Here are some tips to think about for...
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Coach Carolyn Happiness and success are up to you.
