There are all different types of clients in the business world. Some know exactly what they want and how they want it while others do not. No matter what, your job is to service the needs and wants of your clients and good communication skills are essential. With that in mind, here are five tips...
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Considering the ever-accelerating rate of change in today’s workplace, there may be no more important skill than the ability to adapt successfully to change. Sometimes, adapting to change comes easily. Other times, especially with owning a profitable small business, you will find yourself resisting change, focusing on what you might lose rather than on...
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Top salespeople that have trained with Dale Carnegie Training all have one thing in common: They have taken the time to sit down and create a clear blueprint for themselves and their future lives. Even if a little skepticism creeps into the process of goal setting and personal strategic planning, as is natural, every...
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A recent article posted by Peter Guber, the CEO of Mandalay Entertainment and Owner Golden State Warriors and Los Angeles Dodgers, along with the #1New York TimesBestselling Author of “Tell to Win”, discusses the secret to getting hired for a new job in 2013. It’s a tough market out there in today’s world with...
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It happens every year during the holidays here in North Dakota. Our businesses need more help and we hire new employees to fill the gap; in fact the hiring process seemingly went so well that the thought is to keep the new hires on board well into the New Year. They seem so perfect...
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Organizational culture in every business here in North Dakota is as different as the business itself. Everything corporate is cultural in nature and the ingredients often include learning, processes, leadership, beliefs, values and rules. What makes culture so significant is its impact on change. Driven by organizational activity, each department and division adapts and...
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A picture is worth a thousand words. This is a very powerful statement of both influence and opportunity. In fact, how can we possibly stand out in leadership or sales here in North Dakota without being visual? In the Dale Carnegie Classic, How to Develop Self-Confidence and Influence People by Public Speaking, Chapter 10...
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It might be the time of year. To paraphrase, “Tis the Season to be Stressed Out: Fa la la la la la la la la!” It could even be all the assignments we need to complete before the year is over. But we all have it in common. Holiday stress here in North Dakota...
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How do you meaningfully motivate your employees when they are rightfully worried about their jobs and their bonuses? Employees want to be encouraged about the future, but news about the economy, conversations with some customers, and input from others in the organization can often leave them feeling uncomfortable and unsure. Plus, every time they...
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As we quickly head toward the end of the year, leaders and managers across North Dakota all have the same problem. There are a lot of things going on. Everyone is in high gear as we head into the holiday season that always has monthly, quarterly, and yearly goals combined into one challenge after...
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Coach Carolyn Happiness and success are up to you.
