It almost is an unwritten rule. Leadership has its flaws. On the front pages of every newspaper in North Dakota, the mistakes of leadership are center stage. Each story we read has the reoccurring commonality that goes beyond current issues. In virtually every organization or branch of government, we see the situations of invincibility...
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Every autumn weekend here in North Dakota there is action on the gridiron. Teams across Roughrider Country lineup on the sidelines are ready to go or burst out from the tunnel set to win. Standing in the forefront of team and staff along those sidelines are the head and assistant coaches who lead and...
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Customer Service is an art here in North Dakota. It is an art for both the client and the company. There are so many choices today for the consumer. The internet savvy clients are just a click or two away from not only product information but customer and service reviews. It makes no difference...
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How do you meaningfully motivate your employees when they are rightfully worried about their jobs and their bonuses? Employees want to be encouraged about the future, but news about the economy, conversations with some customers, and input from others in the organization can often leave them feeling uncomfortable and unsure. Plus, every time they...
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Economic development in sales is a very personal thing. Across North Dakota it is highly personal; each sales professional has a different degree of livelihood because of it. The better ones have a better income. As Dale Carnegie Training suggests it is up to you to grow and be successful. Here are 10 strategies...
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As we quickly head toward the end of the year, leaders and managers across North Dakota all have the same problem. There are a lot of things going on. Everyone is in high gear as we head into the holiday season that always has monthly, quarterly, and yearly goals combined into one challenge after...
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Business networking is a very powerful tool when living in a smaller state and working and living in even smaller communities. Even in North Dakota, it is not what you know or who you know; it is who knows you. That referral or recommendation goes a long way in connecting for opportunity. Satisfied clients...
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If your temper is aroused and you tell another person a “thing or two,” you’ll have a fine time unloading your feelings, but will your belligerent tones and hostile attitude make it easy for the person to agree with you? Definitely not! As an example, Dale Carnegie cites an example from one of his...
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We are all judged by how productive we are at our jobs. Even if you are self-employed and don’t have superiors keeping track of your performance, rest assured that your clients are! The bottom line is you have to produce results. But no matter what type of leader you are, it is important to...
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Dale Carnegie became a master orator largely by studying history’s great speakers. In his book How to Develop Self Confidence & Influence People by Public Speaking he talks about Napoleon, who declared repetition to be the only serious principle of rhetoric. He knew that because an idea was clear to him, was not always...
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Coach Carolyn Happiness and success are up to you.
