No one likes having a spotlight shone on their mistakes. But there are ways to call attention to people’s mistakes indirectly, without causing them any embarrassment. In his book, “How to Develop Self Confidence & Influence People by Public Speaking,” Dale Carnegie tells the story of Lyman Abbott, who was invited to speak in...
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Most people are aware of the benefits of good time management—things like the fact that it can be the difference between a middle manager and a top executive, and the difference between having the time to manage one project, and ten projects. Still, however, most of us waste time daily and don’t develop effective...
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One of the most powerful personal programming activities you can engage in is positive self-talk. But the average person usually talks to himself in a negative way. As much as 94 percent of your inner dialogue tends to be about the things you fear, your worries, the people you’re angry at, your problems, your...
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When you run out of time and the consequences for non-completion of a key task or project can be really serious, you always seem to find the time to get it done, often at the very last minute. You start early, you stay late and you drive yourself to complete the job rather than...
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The year was 1909. There was a very unhappy young man selling trucks in New York City at the time. He loathed his job and never really learned the basics of truck selling. He did not even know how the truck ran. It was just a job. This young salesperson ate in cheap and...
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In North Dakota, salespeople are busy selling houses, farms, ranches, land, cars and RV’s among other things as 2012 fast approaches. Selling, as any good manager knows, is not the easiest profession. Successful salespeople must have excellent relationships with their clients, know their products and services better than anyone else, and must have a...
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Dale Carnegie said that when Theodore Roosevelt was in the White House, he confessed that if he could be right seventy-five percent of the time, he would reach the highest measure of his expectation. And if that was the highest rating that one of the most distinguished men of the twentieth century could hope...
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Perhaps the most important thing you do in business is to solve problems and make decisions, both by yourself and with other people. Consequently, your ability to communicate is the most important skill you can develop to get on to the fast track in your career. Here are some tips to think about for...
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In his legendary 1937 book, “How To Win Friends and Influence People,” in a chapter entitled, “How This Book Was Written – And Why,” Dale Carnegie says, “But the person who has technical knowledge plus the ability to express ideas, to assume leadership, and to arouse enthusiasm among people — that person is headed...
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Ingredients are critical in any good recipe. In fact, change any of the ingredients in your favorite meatloaf and everyone notices. People like it a certain way. The flavor is the most important aspect of this classic dish. It is the same way with consultative selling. It too has flavor and there are key...
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Coach Carolyn Happiness and success are up to you.
